Refunds and Returns

RETURNS

When you shop on cr7underwearaustralia.com.au you have a 24 month warranty. This means that you can either have the item repaired, exchanged, your money back or a reduction in the price, depending on the specific situation.

It is, of course, a requirement that the claim is legitimate and has not arisen as the result of incorrect use of the product or other damaging actions.

You must make a claim within a "reasonable time" upon discovering a defect in the item. If you make a claim within two months after the defect has been discovered, the claim will always be in time.

If the claim is legitimate we will, of course, refund your (reasonable) carriage expenses. Remember to obtain a receipt for your carriage expenses, otherwise, we cannot refund the amount.

Postal Adress:
CR7 Australia
PO BOX 4111
Balwyn East 3103